Last updated: December 2025
Welcome to https://successstartswithin.com (the “Site”), operated by Success Starts Within LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and handling personal data responsibly, transparently, and in accordance with applicable U.S. and international data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our Site, use our services, or otherwise interact with us.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors: individuals who browse the Site without registering or purchasing services.
- Authorized Customers: individuals who register, purchase, or use any products or services offered by Success Starts Within LLC, including coaching, digital courses, assessments, newsletters, or other resources.
2. Personally Identifiable Information (“Personal Data”)
“Personally Identifiable Information” or “Personal Data” means any information that identifies or could reasonably be used to identify an individual, directly or indirectly.
This may include, but is not limited to:
- Name
- Email address
- Mailing address
- Phone number
- IP address
- Payment and transaction data
- Login credentials
- Questionnaire or intake responses
- Technical data (browser type, device type, operating system)
It does not include data that has been fully anonymized.
3. Information We Collect
a. Information You Provide Voluntarily
We may collect Personal Data when you:
- Fill out contact forms
- Register for newsletters or resources
- Purchase courses or coaching services
- Complete assessments, questionnaires, or intake forms
- Communicate with us via email or forms
b. Automatically Collected Information
When you visit the Site, we may automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent
- Referring URLs
- Cookie and usage data
4. Lawful Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or a similar jurisdiction, we process your Personal Data under the following lawful bases:
- Consent – when you opt in to emails, forms, or cookies
- Contractual necessity – to deliver purchased services or products
- Legitimate interests – to operate, improve, and secure our business
- Legal obligation – to comply with applicable laws
You may withdraw consent at any time (see Section 11).
5. How We Use Personal Data
We use Personal Data to:
- Provide and manage services and products
- Process payments and transactions
- Communicate with you about services, updates, or support
- Send newsletters or marketing (with consent)
- Improve website performance and user experience
- Maintain security and prevent fraud
- Comply with legal and regulatory requirements
We do not sell your Personal Data.
6. Sharing of Personal Data
We may share your data only with:
- Service providers (payment processors, email platforms, hosting providers) on a strict “need-to-know” basis
- Legal authorities when required by law or to protect legal rights
- Business partners only where necessary for service delivery
All third parties are required to handle data in accordance with applicable data protection laws and contractually agreed safeguards.
7. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions.
Where required under GDPR, we rely on:
- Standard Contractual Clauses (SCCs), or
- Other lawful data transfer mechanisms
8. Data Retention
We retain Personal Data only for as long as necessary to:
- Provide services
- Comply with legal and accounting obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Understand visitor behavior
- Maintain security
You may control cookies through your browser settings. Blocking cookies may affect site functionality.
Where required under GDPR or similar laws, we obtain consent for non-essential cookies.
10. Data Security
We implement appropriate technical and organizational security measures, including:
- Encrypted connections (SSL/TLS)
- Access controls and password protection
- Limited employee access
- Regular system monitoring
While no method of online transmission is completely secure, we take commercially reasonable steps to protect your data.
11. Your Data Protection Rights (GDPR & Similar Laws)
You have the right to:
- Access your Personal Data
- Correct inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at [email protected].
12. Deletion & Deactivation Requests
You may request deletion or deactivation of your Personal Data by contacting us. Some limited data may remain in backups or for legal compliance but will no longer be actively processed.
13. Children’s Privacy
Our services are not intentionally directed at children under 13 without parental involvement. We do not knowingly collect Personal Data from children without appropriate consent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
If changes materially affect your rights, we will provide additional notice where required by law.
15. External Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.
16. Contact Information
If you have questions about this Privacy Policy or our data practices, contact:
Success Starts Within LLC
Email: [email protected]